Shipping Policy
Thank you for shopping at The Within Project. We are pleased to offer free shipping on all orders with transparent delivery timelines.
Order Processing
Please allow 1-2 business days for us to process your order. Once your order has been processed, you will receive a confirmation email with tracking information so you can monitor its journey to you.
Processing Days: Monday through Friday (excluding public holidays)
Order Cut-off Time: 05:00 PM (GMT) Greenwich Mean Time (London)
Estimated Delivery Time
Mon - Fri
Mon - Fri
Please note that delivery times are estimates and may vary depending on your location and unforeseen circumstances. We strive to deliver your order as quickly as possible while ensuring the utmost care in handling your purchase.
Shipping Cost
Free Shipping
We're delighted to offer completely free shipping on all orders. No minimum purchase required, no hidden fees—just straightforward, complimentary delivery to support your wellness journey.
Tracking Your Order
Real-Time Tracking
Once your order has shipped, you will receive a tracking number via email, which you can use to track the status of your delivery in real-time. Stay informed every step of the way as your wellness essentials make their way to you.
International Shipping
For international shipments, please be aware that additional customs duties or taxes may apply depending on your country's regulations.
Important Notice: These customs fees are the responsibility of the recipient and are not included in the purchase price or shipping cost. We recommend checking with your local customs office for specific information about potential duties and taxes before placing an international order.
Lost or Damaged Shipments
We're Here to Help
In the rare event that your order is lost or damaged during transit, please contact us immediately at info@the-within-project.com so that we can assist you in resolving the issue promptly.
Your satisfaction is our priority, and we'll work with you to ensure a positive resolution, whether that means reshipping your order or providing a full refund.
Questions About Shipping?
If you have any questions or concerns about our shipping policy or need assistance with your order, please don't hesitate to reach out to us:
Get In Touch
Our team is here to ensure your shopping experience is seamless from start to finish. We're happy to answer any questions about shipping, delivery, or tracking.
Email UsEmail: info@the-within-project.com